This article on Workplace Violence Prevention Training will surprise you.
That because it mentions FOUR subjects almost all workplace violence training misses. Those subjects include preventing employee harassment, valuing diversity in the workplace, skills to help employees resolve conflicts, and training and awareness to increase mutual respect. Fith, and last, the most important information is tips and education for preventing workplace violence and training employees appropriately.
So there are FIVE. Count them, five important subjects that require attention when training employees. If you miss any one of them, you will reduce the likelihood of preventing a violent incident at work. So workplace violence prevention training that works is a "pentagram" a five-sided shield of protection. Does this makes sense to you. If so, continue reading because almost all incidents of workplace violence have the preventative roots in one of these five key areas of prevention.
You can obtain all the information you need on the internet to assemble an effective training program. It just take a little bit of looking to piece it together. So, let's discuss the nitty gritty of one of the five.
Workplace violence is violence or the threat of violence against workers. It includes harassment, verbal abuse, threatening behavior, fighting and physical assaults, and sometimes homicide. Workplace violence can occur inside or outside of the workplace.
One inclusive definition of workplace violence is "any intentional act that creates a hostile work environment." Although no one can predict when a violent act will occur, steps can be taken to increase personal safety and reduce risk to the organization.
According to the United States Department of Labor's Bureau of Labor Statistics, violence is the leading cause of death for women in the workplace and the second leading cause of death for men. Each year 2 million American workers are victims of violence at work, ranging from intimidating threats to homicide. Some workers are at increased risk of workplace violence, but no one is immune. Those at most risk include workers who exchange money with the public; deliver passengers, goods, or services; or work alone or in small groups during late night, or early morning hours in high-crime areas. Jobs that have frequent contact with the public usually have more risk.
Taxi drivers have the highest risk of being killed in workplace-related violence, but high-risk occupations also include healthcare workers and social service workers, visiting nurses, psychiatric evaluators, probation officers, gas and water utility employees, phone and cable TV installers, letter carriers, and retail workers.